We recognize the financial difficulty unexpected medical problems can cause. It is our goal to serve you with compassion, courtesy, respect and confidentiality.

Our Patient Advocates are available to help you obtain medical benefits. We participate in a number of federal, state, and other assistance programs. These programs are designed to assist you in resolving your financial obligations for our emergency services.

Medical Records

To request medical records:

Chat Help – for Questions Regarding your Ambulance Transport

For prompt resolution to your inquiry, please have the following information ready to provide to your patient advocate chat agent. If you do not have this information available, it may result in a delay in handling your inquiry:

  • Call Number, if available (located on bill/invoice)
  • A copy of patient’s insurance card(s)
  • Patient Name
  • Patient Date of Birth

If you prefer to speak with a live agent, you may call: 1.877.288.5340.

Notice: by using this chat service and clicking on “Connect Me” you understand and agree to Global Medical Response’s Privacy Policy located at

Access your account and pay your bill online:

Patient Billing