MEDLINK:

Air Evac Lifeteam employs a staff of registered nurses with previous flight, critical care and management experience within its Operations Center to serve as MedLink, a clinical resource available to medical flight crews 24 hours a day, 7 days a week. Flight crews can speak directly with the MedLink RNs through the Air Evac Lifeteam Operations Center.

From protocol clarification, policy and procedure reference or equipment problem solving, the MedLink RN provides immediate information to the crews. These RNs have the ability to readily contact the company's medical directors, transferring physicians or the receiving facilities while the crew is in-flight to discuss current situations and immediately pass information from the physicians to the crews.

In addition to crew resource utilization, MedLink offers assistance to transferring hospitals in locating a receiving hospital for patients in need of a higher level of care.