OPERATIONAL CONTROL CENTER:

Air Evac Lifeteam employs eight Operational Controllers who serve as virtual co-pilots and provide timely, accurate information to aid pilots in making decisions regarding weather, aircraft and regulatory issues.

Operation Control Center services include:

• Providing accurate, up to the minute weather information compiled from numerous sources including DTN, ADDS, and CIRRUS computer software systems. An EMS pilot with real-time, real-world practical application of the observations provides this information.
• Evaluation of "Operational Windows", including real-time risk assessment and flight management assistance.
• An available reference library of federal aviation regulations, publications, sectional aeronautical charts, aircraft flight manuals, MEL, Operations Manual, and Company Policies and Procedures. When a pilot has a question regarding any regulation, policy or procedure affecting a flight, the Operational Controller can access and provide that information on a real-time basis.

The goal of the Operational Control Center is to provide pilots with the information they need when they need it; When they are on a flight and the weather suddenly starts deteriorating or they have been asked to alter their route.

Operational Controllers are pilots who have more than 5 years experience as a helicopter EMS pilot, 3 years experience in a managerial position, knowledge of operation center procedures, and meteorological interpretation.